FAQs

Please find answers to our most common questions below.  Thanks so much for checking us out!

HOW TO ORDER?

  1. First, pick your size, color, and style of the shirt that you want to order
  2. Then click on ADD TO CART button.
  3. You will be redirected to Cart Page to review them items in your cart. Please take some time to make sure that the items were correctly selected at this step.
  4. Click on CHECKOUT button. At this step, carefully input us your shipping address (Apt #,Unit #,...) and email address in order to prevent any further issues. Then, Input your payment information and click on COMPLETE ORDER to finish placing the order.
After the order is placed, the confirmation will be immediately sent to your email address. If you don't see it, please kindly check your SPAM or JUNK folder, sometimes, it might be in there. Again, carefully review the items and shipping address on your confirmation email. If the item(s) or shipping address is incorrect, please contact us at support@faithify.us as soon as possible within 24 hours in order to make any changes. Please be advised that we can only make changes within 24 hours after the order is placed.

HOW LONG WILL SHIPPING TAKE?

Our average shipping time is between 1- 3 weeks for U.S orders.

Our T-shirts are printed on demand in the U.S. It will takes 3 - 5 business days to print and ship it, so please allow 1 - 2 weeks for the shirts to be delivered.

WILL I RECEIVE A TRACKING NUMBER?

Orders will be shipped via USPS with tracking numbers.

Tracking numbers will not be available for GIVEAWAY products.

We are currently do not offer international shipping.

I ORDERED MORE THAN 1 ITEM, AND I HAVE ONLY RECEIVED ONE ITEM, WHY IS THAT?

If you place an order with us for multiple items it is more than likely going to be shipped in more than one package.  Please allow some time for all of your items to arrive.

WHY DOES MY SHIRT SMELL LIKE VINEGAR?

Unfortunately that is part of the printing process, it is easily removed after the first wash, but that fixation agent is necessary to make sure the print on the shirt lasts forever.

I PLACED AN ORDER BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL ... WHAT'S GOING ON?

Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there.

I WANT TO CHANGE MY ORDER / ADDRESS, CAN I?

Though we highly encourage you double check sizes and addresses prior to placing an order with us, we fully understand that things come up and mistakes can be made.  We process orders the same day they are placed.  If a change needs to be made to your order please contact us at support@faithify.us ASAP and we will do our best to accommodate that change, BUT we can not make any promises.  If the item(s) has already been shipped from our fulfillment center we cannot make changes to the order.  In that case, you can send the wrong item to our corporate offices and once received we can send out a corrected item.

I HAVE A QUESTION ON MY ORDER OR ON YOUR STORE THAT IS NOT YET ANSWERED HERE, HOW DO I GET A HOLD OF YOU?

Please email us at support@faithify.us  and we'll respond as soon as we can.

Size Chart
faithify.us sizing chart